Shipping & Delivery Policy

Shipment processing time

Nonpersonalized RTS orders are processed within 1-2 business days
Customized orders are processed within 7-14 days.

Shipping rates and delivery estimates

Shipment to P.O. boxes or APO/FPO addresses

Armed Forces (APO, AFO, AE)

Shipping for APO, AFO, and AE addresses will be calculated at checkout. Please note that we cannot guarantee delivery times for these orders.

Shipment confirmation and order tracking

A confirmation email with payment and tracking information will be sent to the email address used during purchasing.

Customs, duties, and taxes

Embroidink is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Embroidink is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Embroidink ship our products to all countries via UPS, USPS, FedEx, and DHL international.